
FAQ's
1. How long does shipping take?
1. How long does shipping take?
Orders are processed within 1–3 business days. Delivery to the UK and Europe typically takes 5-8 business days. You will receive a tracking number by email once your order has been dispatched.
2. How do I track my order?
2. How do I track my order?
Once your order is shipped, you'll receive a confirmation email with your tracking number. You can use this to track your package in real time on our Track Your Order page.
4. What is your return and refund policy?
4. What is your return and refund policy?
We accept returns within 14 days of delivery for items that are unworn, unwashed, and in their original condition. To start a return, contact us at our Contact page with your order number. Refunds are processed within 5–7 business days of receiving the returned item.
6. My order arrived but the item is wrong or damaged — what do I do?
6. My order arrived but the item is wrong or damaged — what do I do?
We're sorry to hear that. Please contact us within 48 hours of delivery via our Contact page, and include a photo of the item received. We will send a replacement or issue a full refund at no cost to you.
